Family Protection Direct Call 01934 744282 or click to email us

life insurance    critical illness    mortgage protection

Initial Disclosure Document
 
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Initial Disclosure Document
key factsAbout our Insurance services

Family Protection Direct, PO Box 1583, Wedmore, Somerset, BS28 4ZR

1) The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
2) Whose products do we offer?
We can only offer products from a limited number of insurers. Ask us for a list of insurers we offer insurance from.
3) Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your needs for level term assurance, increasing term assurance, permanent health insurance, mortgage protection, critical illness and income protection.

We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

4) What will you have to pay us for our services?

No fees are payable.

You will receive a quotation, which will tell you about any other fees relating to any particular insurance policy.

5) Who regulates us?

Family Protection Direct is an appointed representative of Prestbury Financial Ltd, Barrington House, Heyes Lane, Alderley Edge, Cheshire SK9 7LA which is authorised and regulated by the Financial Services Authority. Prestbury Financial Ltd's FSA Register number is 310099.

Prestbury Financial Ltd's permitted business is advising on and arranging general Insurance.

You can check this on the FSA’s Register by visiting the FSA’s website
www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

6) What to do if you have a complaint

If you wish to register a complaint, please contact us:

…in writing Write to The Complaints Department, Ltd, Barrington House, Heyes Lane, Alderley Edge, Cheshire SK9 7LA

…by phone Telephone 01625 591 444.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7) Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

Family Protection Direct is a trading style of GMPB Ltd.

Office hours: 9am - 9pm GMT
Open 7 days a week
Family Protection Direct is an appointed representative of Prestbury Financial Limited,
which is authorised and regulated by the Financial Services Authority